How to develop positive attitude
Attitude is one of the main
elements in becoming a successful sales professional. Someone may be successful
at sales for a short period of time and then eventually lose interest in
selling. This person may know his or her product and customer and use the right
sales strategies, but not have the correct attitude towards sales. This almost
always results in dissatisfied customers and lost sales opportunities.
Enjoy selling
Remember the heart of sales is
meeting people’s needs. Successful sales professionals enjoy making customers
smile and exceeding customer’s expectations. We may have sales target and
quotas, but successful sales professional are customer-focused not
target-focused. Focus on serving your customers and meeting their needs and you
will naturally achieve your sales targets and quotas.
It all beings with you enjoying
what you do, and if this is in place, you will naturally demonstrate the right
attitude towards selling. Think about it; when you are doing your most favorite
thing, don’t you naturally smile, laugh and have the right attitude? In the
same way, as you begin to enjoy selling and see it as an opportunity to make
customers happy, you will develop the attitude needed to be a successful sales
professional.
Additionally, there are three P’s
that you should develop to be successful in sales:
·
Be positive: keep a
positive attitude towards selling; never let one bad experience cause you to
develop a negative mindset. Remember you may lose ten (10) customers before you
gain a sale. So stay
positive.
·
Be persistent: never
give up in selling; sometimes you may have to open twenty (20) oysters before
you find a pearl. Persistence is a key ingredient of every successful sales
person.
·
Be naturally persuasive:
use your personality and natural charisma to influence the buyer in the
decision making process. People do not like be manipulated, so it is important
that you be naturally persuasive.
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